About W Services Group
Philosophy
W Services Group is founded on the principles of a family business atmosphere of caring, listening, respecting, trusting and believing in strong business ethics and morals. Our executive team has a combined knowledge base of over 50 years experience proving facility maintenance services throughout the United States and Canada. We bring with us the best practices and most efficient technologies available to this industry, from our various positions working within the facility maintenance industry. Our commitment to our clients is simple. Provide and execute quality services with supervised active management, while maintaining a “Customer Centric” business model. W Services Group will lead by example and tailor each program to the specific needs of every customer, so together we will exceed all expectations while reducing, avoiding and hedging against uncertainty. In today’s growing trend of bigger and larger companies, it’s refreshing to know that W Services Group can provide the resources of a big company yet operate as a family owned organization. Our executive team stands ready to discuss your specific facility maintenance needs.
Customer Centric Model
We at W Services Group value customer retention and relationships first and foremost. We believe that without customer satisfaction our success is not possible. We consider every customer's needs in every decision we make and will never waver from this standard. Whether large or small, near or far, every customer plays an intricate part in the success of our organization. We will take every initiative needed to ensure our customer’s needs are met and exceeded. We know and understand that no one organization is perfect and it is those who are aware of their mistakes, and ensure they are corrected without hesitation, are the ones who build long lasting relationships.
Service Innovation
Our functional yet innovative approach gives us a fresh outlook to the creation and execution of service programs. Our approach to service programs is different than most because we possess the hands-on experience and understanding of how to make a program successful. We know a successful program can only be created when there is understanding, communication and a partnership with both customers and employees.
Technology
W Services Group incorporates the most up to date technologies to keep a constant eye on their customers. By incorporating mobile technologies and high-speed communications we are constantly monitoring all jobs in order to keep you satisfied.
Green Initiatives
Since inception, we at W Services Group have taken the environment into account in every decision made. We believe that green initiatives start with the inception of one's organization, and can only grow and flourish with that strong foundation in place. We have implemented the following initiatives to drive our leadership in environmental awareness for the facilities maintenance industry. We realize that green initiatives are only as good as you implement, so any decision to execute is well structured and planned to ensure success. We will continue to search for new ways to improve our surroundings and will keep everyone well informed about our progress.